“It is the system that governs the behaviour” John Seddon et al, “Beyond Command and Control” “Beyond Command and Control” starts off with clarifying the two main words in the book title. ‘Command’ means that managers make all the decisions and workers do as they’re told. The authors — John…

My summary of Bottomless Coffee before using it? That’s simple; Bottomless Coffee will surely allow me to drink coffee to my heart’s content, no?! I expect a subscription type of product that competes with products like Nespresso and Illy. How does Bottomless Coffee explain itself in the first minute? When…

It’s been 2 years since I published “Managing Product = Managing Tension”. In the book I cover the common tensions inherent in managing products and offer practical ways in which product managers can deal with this. I’ve received a lot of positive reactions to the book from people who have…

A few weeks ago I wrote about DALL-E 2, a a new machine learning model by OpenAI that can create images from a scene written in words. In my blog post, I explained how DALL-E 2 introduces a form of generative AI, enabling users to create images from scratch or…

In a recent interview with Reid Hoffman, Co-Founder and CEO of Rent the Runway Jennifer Hyman described her business as a ‘discovery platform’. Rent the Runway enables people to rent fashion items, either as part of a subscription or as a one-off. …

“Thinking in Systems” is a short but pretty dense book about systems thinking. Its author, the late Donella H. Meadows, was an environmental scientist who back in the Seventies started applying the then relatively new tools of system thinking to global problems. In “Thinking in Systems” Meadows covers the three…

Whilst generative AI isn’t a new concept. Unlike traditional AI technologies, generative AI doesn’t predict or classify based on input; it generates content and images based on text input. This form of AI first became popular in 2014, through the introduction of Generative Adversarial Networks (GANs). In this post, I’ll…

My summary of Copy.ai before using it? A design friend of mine recently referred to the likes of Copy.ai, Linear and Vev as “great examples of modern software”, referring to the simplicity and intuitiveness of these products. Intrigued, I decided to check out Copy.ai, expecting a service around copywriting. How…

A few months ago I sat on a panel with some great product people* and the topic of product leadership came up. “I’m not a product leader” I thought to myself. A good people manager perhaps, but not a leader?! Was this a case of impostor syndrome or a need…