Being able to make decisions or motivate others to make decisions is a core part of being a product manager. On a day to day basis, product managers are face with decisions in relation to the products they manage. Think about the last time you had to make a prioritisation…

My summary of Superhuman before using it? I expect an email service, similar to Google’s Gmail, but stronger on user experience and security.

How does Superhuman explain itself in the first minute? When I go to the Superhuman website I see a promise of “The fastest email experience ever made”…

Introduction

Last month marked my 10 year anniversary of being a product manager. This milestone did two things for me. Firstly, it made me nostalgic :) Secondly, it made me reflect and ponder the things I’ve observed and learned over the past 10 years. …

I’ve been following Teresa Torres and her work for a good few years, so I was very excited when she published “Continues Discovery Habits: Discover Products That Create Customer Value and Business Value” earlier this year. …

My summary of Coda before using it? A document sharing product, plain and simple. Probably similar to Google Docs, making it easy for people to share information and collaborate.

How does Coda explain itself in the first minute? “Enough of this sheet” reads the strap-line above the fold on Coda’s…

If you feel that doing customer interviews might not give you the learnings that you’re looking for or that you want to add a new source of customer insights, then it might be worth going on a “Sales Safari”. …

It’s one of the biggest traps that we as product people can fall into: developing tunnel vision, and not keeping an open mind. Some people argue that one has to be single minded in order to be successful. …

I like Hiten Shah’s simple but clear explanation about the importance of measuring retention: “retention is the indicator of whether a product is working for its users or not.” …