Ever since I reviewed Warby Parker last year I’ve been intrigued by companies that aim to disrupt the experience of buying glasses. So when I heard about a company called North, my ears perked up and I decided to explore their product further:
My quick summary of North before using it — I expect a value proposition similar to Warby Parker, with North offering a simple way to discover and buy new glasses, perhaps a novel take on the “try before you buy” concept.
How does North explain itself in the first minute? — “Focals. Smart glasses that put fashion first” is the strap-line above the fold on the homepage of https://www.bynorth.com/. The combination of the word “smart” in this strap-line and the picture of a Google Glass like pair of glasses tells me that this site sells glasses that display information in a hands-free fashion.
When I scroll down the page, there is a further explanation of what “focals” are:
Getting started (1): Clicking on “Shop Focals” takes me to a product detail page, which includes a price point — starting at $599 — as well as styles and colours to choose from.
Getting started (2): “Premium holographic lenses” is the only bit of information on this page that I’m not sure about. It’s at this stage that I realise that I can’t buy the glasses online, but that I need to book a “custom sizing” appointment first.
Getting started (3): I decide to take a step back and learn more about Focals are. Clicking on “Focals” on the top navigation of the homepage takes me to a very useful “Explore Focals” page. I’ve never had a pair of Google glasses, but I don’ think they could be customised to the same extent that Focals can be tailored to the wearer’s needs.
Main learning point: I’m not yet convinced whether smart glasses will catch on. Perhaps the likes of North will make a difference, because their “focals” will look and feel like regular glasses. The customisation aspect of North’s product definitely resonates, and might just be the difference between North failing or being a runaway success.
Related links for further learning: